This review is long overdue. I got my current vehicle (Porsche Boxster) from Oren a couple of years ago, before Yelp was an active source of reviews. 

The reason I decided on utilizing his service is that I'm not a fan of making trips to the car dealerships and feeling as though I'm a guppy in a literal shark tank. The fake smiles, the in-house competition among sales staff, and the overall creep factor of most dealerships just isn't my cup of tea.

Authority Auto's full concierge service allowed me to consider and compare 2-3 vehicles that I was eyeing, since I wasn't dead set on any particular make/model. During this process, the numbers were clearly explained to me, and they checked out accurately as you'd find in the auto blogs and research forums.

You're truly paying for the time and effort you'd put in on your own, not to mention the expertise and experience they bring to the table, which most of us don't have when it comes to car-buying.

Along the way, my favorite part was the access I had to hassle-free test drives of my chosen vehicles. I'd be met at the dealers by specific staff that are instructed to give me VIP, non-sales treatment, in taking me for a test drive of the car I was considering. Each time I'd arrive, the car would be ready to go, and the typically time consuming process of test-driving vehicles became easy-breezy. This was one of my favorite aspects of the service, because in my honest opinion, car buying should be easy and fun.

Within about a week, I knew which car I wanted. Oren and his staff then got into negotiations to get me the best deal on it, with a few extras that they never even mentioned in the beginning. A delivery date was set for my car, and they brought it right into my driveway. They even helped me me turn in my other vehicle that very same day so I could seamlessly transition into my new "baby".

Throughout this process, I've stayed in touch with Authority Auto, asking for recommendations on tire repair places (the 405 construction has left me having to deal with a nail in one of the wheels every other week), Porsche-certified body repair (for the time that a giant Mercedes back up into my parked car), and for general questions on vehicle operation. 

Can't say enough about how this concierge service makes car shopping a fun and worthwhile experience, versus the CHORE that it really is, when you do it on your own. 

If you've ever had a bad customer service experience at a dealership, why not save yourself the misery and have Oren and his peeps do all the dirty work for you? Seriously, the aggravation you're saving yourself from is worth the $$ all on its own.

Delf E.
Studio City, CA