Dear Kim, Kate, and the Crowd at Authority Auto:

Thanks to you, my car-buying experience was GREAT!

Now, you folks have to understand a few little things. My husband and I are in our sixties. We do not live in an area with easily reached auto dealerships. I was not looking forward to spending evenings and weekends going from dealer to dealer, getting in and out of cars. Neither of us is car people. We are lousy negotiators. And we needed to buy a car for me.

With all my specifications, cautions, preferences, suggestions, etc., Kim, the Auto Angel, went off to do his magic. Within a week, he had two cars for me to choose from. He sent photos of both cars for my husband and me to look over in the comfort of our home. Great, huh?

Phone calls and emails, more calls and emails (can you tell I'm a ditherer?), and yet more of each. Anyone who answered the phone at Authority Auto was kind, knowledgeable, and helpful. Return calls and emails were done with dispatch. In each interaction, Kim remained pleasant, calm, and patient. He answered questions; not once did he make me feel as if I had to know these things. No-guilt auto shopping. Great!

Can we see the cars? Yes, even test drive them. Kim had us fill out financing papers (better rate than our bank). And he even arranged for the car to be delivered right to our door. I went for a test drive near the house, and loved the car. Now it's mine. GREAT.

Would I recommend Authority Auto? In a New York minute! And I have. There are so many reasons for choosing Authority Auto.

1. They are on your side in the car-buying war.
2. If you are busy, they bring the search time down. 
3. Unsure of what you want? 
4. Wouldn't know to look for an Audi in a Lexus dealership? 
5. Don't want to spend time in the hot summer sun or on chilly winter nights? 
6. Looking for something special? 
7. Negative negotiating skills? 
8. Prefer not to dealer-hop? 
9. Dealerships too far apart or too far away? 
10. Not currently mobile? 
Authority Auto is, wheels down, the best way to shop for a car. 

Thank you, Kim and the group, for your help. 

Diana H.