Authority auto is a top notch service provider and I would absolutely recommend them to anyone even a little apprehensive about the car buying process.
I had a nightmare experience on my own negotiating a car with an unnamed dealership. Once I took receipt of the car I was informed my financing did not go through even though I have excellent credit. The dealer called me and attempted to bait and switch me at a higher financing rate. I called them on their shady business practices and they then threatened to repo the car even though no payments were owed. I called them on that as well and we agreed that I would return the car. A day later I get a call informing me they will not take back the car and that they magically got the financing we agreed upon in the first place. At that time I had already hired authority auto and I am glad I did!
Oren and Kim were exceptional, taking my panicked calls at 10pm and generally being extremely responsive and accommodating to my unique needs. They informed me of all the potential pitfalls in returning the car and unwinding the deal. They took swift action in locating the two cars I asked for and jumped into action. I had returned the nightmare vehicle on Saturday afternoon and was in my new car Monday night.
Authority auto is a professional outfit all the way. I couldn't ask for any greater service as they walked me through every scenario of the buying process, taking the time to assess what the best option was for me. This included decisions such as new v. used, lease v. buy and all of my financing and payment options.
Again, I would recommend authority to anyone with reservations about the car buying process or anyone who wants to ensure they will get the best deal. For all of the hours I spent negotiating the other car and the difficulties I encountered after that, in retrospect the fees charged by authority seem minimal and a supreme value. If you value your time, sanity and money go with the best. Go with authority auto.
Jeffrey G.
Venice, CA