What can I say? I'm completely flabbergasted. This was by far the most pleasant car shopping experience I've ever had. I don't fancy myself as a car expert at all. I trust people too much, and have been had at dealerships my entire life.
I had been driving my previous vehicle for 10 years and accrued 193,000 miles on it. The car was old and in fair condition. When I decided to look for a new car, my friend recommended Oren and Authority Auto. I had the pleasure to deal with Oren. We talked about the type of car I was looking for, my budget, and buying versus leasing. After agreeing to a lease, I went out and test drove some cars. I called him and said I liked the Honda Accord Hybrid. He said he'd start the process, and called me the next day stating that it's priced to sell, not to lease. That night I test drove a few mar cars, and told Oren that I like a Volkswagen Passat TDI. He started working on that. The next day he called me with a couple awesome deals that I know I would never have been able to negotiate. I picked the deal I like the best, and he started negotiating with that dealership further. Once the deal was negotiated, he found a wholesaler who would buy my previous vehicle at $600 over KBB value.
Now here comes the best part. Yesterday, he scheduled the wholesaler to come to my place of work. He came, did a walk-through of my car, wrote me a check, and drove of with it. Then, the VW dealership who had my new car (and was located 30+ miles away), arrived at my office 45+ minutes later with the car and the paperwork. Oren was on-call for the entire process. It was perfectly timed.
Again, I'm completely satisfied and thrilled with the experience that Authority Auto provided me. I've already told a few friends about it and WILL NOT HESITATE to use them again for my car shopping needs.
Ryan Q.
Agoura Hills, CA