Tony & Jan

I must confess two things, first I never used a service like this before and second I was filled with skepticism! "What can they do that I can't do myself?" I read the reviews on line at edmunds.com, did my research and followed the suggestions from Consumers Reports, Kelly Blue Book etc...I thought I was prepared, but after my first visit to the dealership I realized I really did not know what I was doing! The "song & dance" I got from the salesman made me understand I was out of my league. I felt I had a plan entering the dealership, make, model, options, accessories, color and of course price but there were many curve balls thrown and I new I needed help.

It was an absolute pleasure working with Authority Auto. After talking with Andy on the phone I knew I could hire an advocate that would not just be in my corner but with me every step of the way. Every question and concern I had was completely explained to me by Andy, with everything in the arrangements occurring exactly as he told me. I felt as though he was sitting next to me in the dealership as I reviewed the final paperwork with the finance officer. My car not only arrived just as I ordered but it was on the dealership showroom floor, clean, shinny and completely ready to go! The car looked so good that the dealer wanted it in the showroom for other customers to see!

Excellent, excellent service!! Every detail of my arrangements with Authority Auto work out to the letter!

Thank you for the outstanding service!

Tony & Jan
Aptos, CA

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Tony & Jan

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