Jun is the consummate professional. He is exceptionally personable, honest, and gifted with patience, counseling skills, a sense of humor, and an innate ability to put the client at ease throughout the entire buying process.

We were introduced to Authority Auto in the Smart Money magazine article. My wife and I dread the vehicle buying process so much that we defer buying until it becomes almost a necessity. Knowing that, I saved the magazine article for future reference. And "when the future arrived," we decided to give AA a try. Being 2,000 + miles away, I must admit that we had reservations. A major concern was logistics. Could a company in California really handle the process for clients in Mississippi?

Jun lived up to and exceeded our wildest expectations. He sensed our insecurity early on and held our hands from beginning to end. He communicated via e-mail and telephone. In fact, he helped us decide exactly what we wanted to buy. In our first conversation, I told Jun that we wanted to buy a Silverado crew cab truck. With extreme patience, he led us through the process of selecting options. Along the way, we decided to buy a Traverse! We can honestly say that ours was a totally pleasurable experience. It's the only way we'll ever buy another vehicle.

Please believe that we are not engaging in hyperbole. We will be strong advocates for Authority Auto in our "neck of the woods." You, sir, have developed a unique marketing channel. And Jun has created two additional, exceptionally delighted clients to join what has to be a lengthy client list. Going beyond the business relationship, we know that over the course of several weeks, we have become friends. How many car buyers can say that about their experience with their salespersons?

William & Rosalie S.
Hattiesburg, MS